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Reschedule and Refund Policy

West Covina & Long Beach

  • Students are permitted one free reschedule if they notify the training site at least 24 hours prior to their appointment date.

  • If a student fails to provide the required notification within 24 hours before the class start time, the deposit will be retained. In order to reschedule, the student will need to submit another deposit.

  • Refunds are strictly prohibited, except in cases where an error is made by Just Saving Lives.

Santa Ana

  • Students are allowed one free reschedule as long as they notify the training site at least 48 hours before their appointment. If a student books an appointment less than 48 hours before the scheduled time, they will be required to pay a rescheduling fee.

  • Any additional reschedules or failure to notify Just Saving Lives at least 48 hours before the training will result in a $30 rescheduling fee.

  • If a student fails to appear for their appointment without notifying Just Saving Lives, it will be considered a no-call no-show, and they will be charged a $30 fee to reschedule.

  • Refunds are not permitted except in cases where a mistake is made by Just Saving Lives.

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